Returns Policy

UK Returns & Exchanges

We hope you love everything you order from us - but if something’s not quite right, no stress. You’ve got 30 days from dispatch to create a return label, and 7 days after that to post it back while the label’s still valid.

We’re a small brand doing things a little differently. To keep the wheels turning, here’s how UK returns work 👇

- Your options -

Instant Exchange (recommended)
[Swap sizes, colours or styles directly in our returns portal.]

+ No processing fee

+ £3.50 fee per return label applies

Store Credit (+10% bonus)
[Choose store credit and we’ll add an extra 10% - our way of saying thanks.]

+ No processing fee

+ £3.50 fee per return label applies

+ Store credit is online-only and can’t be exchanged for cash

Refund to original payment method
[Prefer a straight refund? No problem.]

+ £3.50 fee per return label applies

+ £2.50 processing fee per order (deducted from your refund)

+ Original shipping fees are non-refundable

+ See “Sale & Discount Returns” below for exceptions

- Why fees? -

We don’t have big-retailer margins - these small contributions help cover postage and handling so we can keep making good stuff fairly and sustainably.

- Sale & Discount Returns -

Archive Sale items and products bought with one-time promotional discounts (e.g. exclusive email codes) are not eligible for refunds. These can be returned for store credit only (equal to the price paid).

Orders using the Welcome Discount are treated as standard purchases and eligible for refunds, exchanges, or store credit - as long as the code isn’t combined with other discounts.

- Timing & Conditions -

+ Generate your return label within 30 days of dispatch (dispatch date is in your shipping confirmation email)

+ Use the label within 7 days

+ Items must be unworn, unwashed and with original tags

- How to start a return -

Head to our Returns Portal, follow the steps, and choose Exchange, Store Credit or Refund.

If you’re unsure about anything, just give us a shout - we’re always happy to help.

The AP Team

Rest of World (RoW) Returns

Ordered from outside the UK or EU and something’s not quite right? No problem. You’ve got 30 days from the day your order arrives to send it back. Please note that shipping fees are non-refundable.

+ Need a different size or item?

We’ve scrapped exchanges to keep things simple (and quicker).
If you’d like something else, just place a new order and return the original for a refund.

+ A few things to know:

• Return shipping costs are covered by the customer, unless the item is faulty or damaged
• We don’t charge a processing fee on international returns

+ Before sending your item back, make sure:

• It’s unworn, unwashed, and in original packaging with tags attached
• You include the packing list, if possible

All items are inspected on return — if the item isn’t in resellable condition, we may return it to you and can’t guarantee a refund.

+ Sale & Promotional Discount Returns Policy

• Sale (Archive Sale) items and items purchased using one-time promotional discounts (such as exclusive email discount codes) are not eligible for refunds. These items may be returned for store credit only, to be used on future orders. The value of any credit issued will reflect the original purchase price paid.
  
  
• Items purchased using our Welcome Discount* are treated as standard purchases and are therefore eligible for a refund, exchange, or store credit, as long as they meet our usual returns criteria.
  
  

Please note: store credit can only be redeemed online at angrypablo.cc and cannot be exchanged for cash.

*if used on its own, and not in conjunction with other one-time promotional discounts.

+ To process a return, please complete our Returns Submission Form.

EU Returns

EU returns are customer-paid, unless your item is faulty or damaged - in which case, we’ll sort it.

The good news? We don’t charge a processing fee for EU returns.

+ Return Guidelines

• Items must be unworn, unwashed, and in original packaging with tags attached
• Please include your packing list, if you’ve still got it
• All items are inspected on arrival

If something comes back in a condition we can’t resell, we may return it to you and can't guarantee a refund.

+ Sale & Promotional Discount Returns Policy

• Sale (Archive Sale) items and items purchased using one-time promotional discounts (such as exclusive email discount codes) are not eligible for refunds. These items may be returned for store credit only, to be used on future orders. The value of any credit issued will reflect the original purchase price paid.
  
  
• Items purchased using our Welcome Discount* are treated as standard purchases and are therefore eligible for a refund, exchange, or store credit, as long as they meet our usual returns criteria.

Please note: store credit can only be redeemed online at angrypablo.cc and cannot be exchanged for cash.

*if used on its own, and not in conjunction with other one-time promotional discounts.

+ To process a return, please complete our Returns Submission Form. 

Please note that shipping fees are non-refundable.